Cookies policy

To make the HERO website work properly, we sometimes place small data files called cookies on your device.

What are cookies?

A cookie is a small text file that a website stores on your computer or mobile device when you visit the site.

• First-party cookies are cookies set by the website you’re visiting. Only that website can read them. In addition, a website might potentially use external services, which also set their own cookies, known as third-party cookies.
• Persistent cookies are cookies saved on your computer and that are not deleted automatically when you quit your browser, unlike a session cookie, which is deleted when you quit your browser.

Every time you visit the HERO website, you will be prompted to accept or refuse cookies.

The purpose is to enable the site to remember your preferences (such as user name, language, etc.) for a certain period of time.

That way, you don’t have to re-enter them when browsing around the site during the same visit.

Cookies can also be used to establish anonymised statistics about the browsing experience on our sites.

How do we use cookies?

HERO website mostly uses “first-party cookies”. These are cookies set and controlled by the HERO project, not by any external organisation.

However, to view some of our pages, you will have to accept cookies from external organisations.

The 3 types of first-party cookies we use are to:

• store visitor preferences
• make our websites operational
• gather analytics data (about user behaviour)

Visitor preferences

These are set by us and only we can read them. They remember:

• if you have agreed to (or refused) this site’s cookie policy
• if you have already replied to our survey pop-up (about how helpful the site content was) – so you won’t be asked again

Name cookie_notice

Service Cookie consent kit

Purpose Stores your cookie preferences (so you won’t be asked again)

Cookie type and duration First-party persistent cookie, 1 month

 

Operational cookies

There are some cookies that we have to include in order for certain web pages to function. For this reason, they do not require your consent. In particular:

• authentication cookies

• technical cookies required by certain IT systems

 

Authentication cookies

These are stored when you log in to a HERO website. When you do this, you accept the associated privacy policy.

Name wordpress_logged_in_ID#

Service Identity Management Service

Purpose Authentication info

Cookie type and duration First-party session cookie, deleted after you quit your browser

 

Analytics cookies

We use these purely for internal research on how we can improve the service we provide for all our users.

The cookies simply assess how you interact with our website – as an anonymous user (the data gathered does not identify you personally).

Also, this data is not shared with any third parties or used for any other purpose. The anonymised statistics could be shared with contractors working on communication projects under a contractual agreement with the HERO project.

However, you are free to refuse these types of cookies via the cookie banner you’ll see on the first page.

Name _ga_#ID

Service Google Analytics – web analytics service.

Purpose Recognises website visitors (anonymously – no personal information is collected on the user).

Cookie type and duration Third-party cookie, 13 months

 

Third-party cookies

Some of our pages display content from external providers, e.g. YouTube, Facebook and Twitter.

To view this third-party content, you first have to accept their specific terms and conditions. This includes their cookie policies, which we have no control over.

But if you do not view this content, no third-party cookies are installed on your device.

Third-party providers on the HERO website: